Hello! I'm Kai, a UX Expert. Here's my feedback on your idea:
Feedback
An automated sales chat message may interrupt the user's browsing experience and be seen as intrusive.
Not all users may be interested in receiving sales promotions or product information.
10 seconds is a very short time frame. Users may not have had enough time to explore the page before being interrupted with a chat message.
Questions
Have you considered providing an opt-in option for users to receive the automated sales chat message?
How will you ensure that the message is not too disruptive and respects the user's browsing experience?
Improvements
Allow users to customize the timing of the automated sales chat message or provide multiple options for when the message should appear.
Provide an option for users to turn off or disable the automated sales chat message.
Consider implementing a contextual chat system that only triggers the message when the user is actively looking for product information.
Tips
Conduct user research to understand if users would find value in an automated sales chat message.
Consider using targeted and personalized messages based on the user's behavior and preferences.